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Patrick
KF Administrator

Joined: 01 May 2001
Posts: 28847
Location: Los Angeles, California

PostPosted: Tue Sep 27, 2011 6:36 pm    Post subject: Recent Downtime and Loss of Content Reply with quote

Hello,

Thank you for visiting KarateForums.com.

It's been a crazy and frustrating 55 hours. 55 hours, in the grand scheme of things, isn't that long. But, as I was working to return this website back to normal, it seemed like an eternity. As you may know, during this time, KarateForums.com went through a series of issues, including the site being inaccessible due to a "suspended" message and then being back, but with lost content and read only access - meaning that you couldn't post or edit anything.

I apologize for these issues. I've been running KarateForums.com for nearly 10 and a half years and when something like this happens, no one is more frustrated than I am. Downtime happens, but what really bothers me is when content is lost. When people contribute something to this community and that contribution is lost due to technical issues, that eats me up.

And that is what happened. We lost approximately 5 days of contributions which, I can't say this enough, bothers me. I have a regular backup system in place that helps to limit any loss of content due to a catastrophic event like this one - and it worked. If not for our own backup system, we would have lost 10 days worth of contributions, which would have been even worse.

Due to an error by the company that previously hosted this website, our live databases were terminated while I was on the road, visiting my brother at college. Not only that, but they had no backup more recent than 10 days ago. This is inexcusable. I spent yesterday basically trying to find out whether or not that was true, holding out hope that a more recent copy existed, and failing to receive any response for many hours, which added insult to injury.

We were able to get the 10 day old website back online, but knowing that I had a more recent copy of the database backed up, I made it read only so that no further contributions would be lost when I overwrote the 10 day old copy with the 5 day old copy. Not only that, but I decided, to be fully confident moving forward, I wanted to execute an emergency server move before accepting further contributions and opening back up. That is what I have spent today working on.

If your posted something that has now been lost, and you remember what it was, I encourage you to post it again and I would greatly appreciate it.

I apologize for the loss of content. I value all solid contributions to our community and to lose any is supremely disappointing to me.

Thank you for your time, patience and understanding.

Sincerely,

Patrick
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ninjanurse
KF VIP

Joined: 13 Feb 2003
Posts: 6154
Location: Upstate NY
Styles: TKD;Shotokan;JuJitsu;Tai Ji

PostPosted: Tue Sep 27, 2011 7:16 pm    Post subject: Reply with quote

Thank you Patrick for your hard work and dedication to Karate Forums!!

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Heidi-A student of the arts
Tae Kwon Do,Shotokan,Ju Jitsu,Modern Arnis
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Patrick
KF Administrator

Joined: 01 May 2001
Posts: 28847
Location: Los Angeles, California

PostPosted: Wed Sep 28, 2011 12:45 pm    Post subject: Reply with quote

Thank you, Heidi. I appreciate that.

Patrick
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DWx
Black Belt
Black Belt

Joined: 17 Jan 2007
Posts: 6455
Location: UK
Styles: Tae Kwon Do & Yang family Tai Chi

PostPosted: Wed Sep 28, 2011 1:40 pm    Post subject: Reply with quote

Can't imagine how frustrating that must have been. Thanks for all you do for the site Patrick
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GeoGiant
Brown Belt
Brown Belt

Joined: 29 Nov 2009
Posts: 610
Location: East Coast
Styles: Tang Soo Do

PostPosted: Wed Sep 28, 2011 6:19 pm    Post subject: Reply with quote

Stuff happens, don't sweat it.
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ps1
Black Belt
Black Belt

Joined: 09 Nov 2004
Posts: 3025
Location: NE Ohio
Styles: Chuan Fa, Shotokan, JJJ, BJJ

PostPosted: Wed Sep 28, 2011 7:24 pm    Post subject: Reply with quote

Don't sweat it man. Nothing's been said that won't or can't be said again. You do a great job with the forum. No one blames you at all!
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Patrick
KF Administrator

Joined: 01 May 2001
Posts: 28847
Location: Los Angeles, California

PostPosted: Wed Sep 28, 2011 7:33 pm    Post subject: Reply with quote

Thank you very much, Danielle, GeoGiant and ps1. That means a lot. I appreciate you.

Patrick
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Wolfman08
Yellow Belt
Yellow Belt

Joined: 17 Jan 2011
Posts: 92
Location: Big Red Country
Styles: Cuong Nhu and MCMAP

PostPosted: Wed Sep 28, 2011 9:00 pm    Post subject: Reply with quote

Quote:
Due to an error by the company that previously hosted this website, our live databases were terminated while I was on the road


Wha... How? Are they just a bunch of kolas mashing buttons or something? How much practice is required to rise that level of incompetence?

Insults directed at that company aside, no big deal. It happens that a website hosting company will occasionally delete the forum wholesale. Or, something.
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evergrey
Brown Belt
Brown Belt

Joined: 21 Jun 2010
Posts: 734

Styles: kyokushin

PostPosted: Thu Sep 29, 2011 2:59 am    Post subject: Reply with quote

Hey Patrick- thank you for all your hard work! It'll be okay, ultimately. :}
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"If you can fatally judo-chop a bull, you can sit however you want." -MasterPain, on why Mas Oyama had Kyokushin karateka sit in seiza with their clenched fists on their thighs.
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bushido_man96
KF Sensei
KF Sensei

Joined: 31 Mar 2006
Posts: 30265
Location: Hays, KS
Styles: Taekwondo, Combat Hapkido, Aikido, GRACIE, Police Krav Maga, SPEAR

PostPosted: Thu Sep 29, 2011 11:57 am    Post subject: Reply with quote

You've done a fantastic job through all this, Patrick. Just think to yourself, now, how much worse could it ever get, right? I respect your hard work and dedication to keep your communities running as they do. Keep up the good work, Patrick.
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